Privacy conditions

Last updated: September 11, 2025

At Danqsoft (hereinafter referred to as "Danqsoft", "we", "us" or "our"), we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations. These privacy terms describe how we collect, use, share, and safeguard personal data when you visit our website www.danqsoft.com, use our services, or contact us. These terms apply to all users, including customers, partners, and website visitors.

By using our website or services, you consent to the processing of your data as described in these privacy terms. If you do not agree, we ask that you do not use our website or services.

1. What data do we collect?

We collect data necessary for delivering our services and for meeting legal obligations. This includes:

1.1 Personal information

Data you actively provide us, such as:

• Identification and contact details: first and last name, email address, phone number, company name, and position, for example when filling out contact forms or creating an account.

• Billing details: invoice address and transaction information when purchasing our services (payment information such as credit card details is processed by external payment providers and is not stored by us).

• Communication details: content of correspondence, such as emails, chats, or phone conversations.

1.2 Automatically collected information

Data we collect through your interaction with our website:

• Technical data: IP address, browser type, operating system, device information, and language preferences.

• Usage data: information about your visit, such as pages visited, click behavior, time and duration of your visit.

• Cookies and tracking technologies: we use cookies and similar technologies for functionality, analysis, and personalization. See our Cookie Policy for details.

1.3 Third-party data

Data we receive from external parties, such as:

• Business partners: information you share through partners or customers in connection with our services.

• Analytical and social media platforms: data obtained via tools such as Google Analytics or social media (e.g. LinkedIn), if you interact through these channels.

2. Purposes of data processing

We process your data for the following purposes:

• Service delivery: to provide our technological solutions, such as software development, digital transformation services, and technical support.

• Communication: to answer your questions, inform you about our services, or send marketing messages (only with your consent).

• Analysis and improvement: to optimize our website and services by analyzing usage data.

• Security: to secure our systems and prevent fraud.

• Legal compliance: to comply with legal obligations, such as tax or accounting rules.

3. Legal basis for processing

In accordance with the GDPR, we process your data on the following legal grounds:

• Consent (Article 6(1)(a) GDPR): for optional processing, such as marketing communications.

• Performance of a contract (Article 6(1)(b) GDPR): for providing our services or executing a contract.

• Legal obligation (Article 6(1)(c) GDPR): to comply with legal requirements, such as tax legislation.

• Legitimate interest (Article 6(1)(f) GDPR): for purposes such as website analysis, security, or improving our services, provided your rights do not outweigh these interests.

4. Sharing of data

We only share your data in the following cases:

• Service providers: with trusted third parties that process data on our behalf, such as hosting providers, payment processors, or analytical tools. These parties are bound by processing agreements in accordance with the GDPR.

• Business partners: with partners involved in our service delivery, such as software suppliers, if necessary for the execution of the agreement.

• Legal obligations: with government agencies or other parties if required by law or regulation or to protect our rights.

• Business transfer: in the event of a merger, acquisition, or sale of assets, where your data may be transferred to a third party, with appropriate safeguards.

We never sell your data to third parties.

5. International data transfer

Your data may be transferred to countries outside the European Economic Area (EEA) as part of our global service. In that case, we ensure appropriate safeguards such as:

• Standard contractual clauses (SCCs) approved by the European Commission.

• Processing in countries with an adequacy decision by the EU.

• Other mechanisms in accordance with the GDPR to protect your data.

6. Retention periods

We do not retain your data longer than necessary:

• Personal information: retained as long as you use our services or have an active relationship with us, unless a longer period is required by law.

• Usage data: up to 24 months, unless otherwise required for analysis or security.

• Billing data: retained in accordance with legal obligations (e.g. 7 years in the Netherlands for tax purposes).

At the end of the retention period, your data will be securely deleted or anonymized.

7. Your rights under the GDPR

You have the following rights regarding your personal data:

• Right of access (Article 15 GDPR): you can request an overview of the data we process about you.

• Right to rectification (Article 16 GDPR): you can have incorrect or incomplete data corrected.

• Right to deletion (Article 17 GDPR): you can request the deletion of your data, except when retention is legally required.

• Right to restrict processing (Article 18 GDPR): you can ask for restriction of processing in certain cases.

• Right to data portability (Article 20 GDPR): you can request your data in a machine-readable format.

• Right to object (Article 21 GDPR): you can object to processing, for example, for direct marketing.

• Right to withdraw consent (Article 7(3) GDPR): you can withdraw your consent at any time, without affecting the lawfulness of prior processing.

Please contact us at info@danqsoft.com to exercise your rights. We will respond within one month, extendable by two months in case of complex requests.

8. Security

We take appropriate technical and organizational measures to protect your data, such as:

• Encryption of data (for example, SSL/TLS for website traffic).

• Access restrictions to data for authorized personnel only.

• Regular security updates and audits.

9. Cookie Policy

Our website uses cookies and similar technologies for functionality, analysis, and personalization. You can manage your cookie preferences via the settings on our website. Please refer to our Cookie Policy at www.danqsoft.com/cookiebeleid for more information.

10. Changes to these privacy terms

We may modify these privacy terms to comply with legal, technical, or business changes. The current version is available on our website. In the event of significant changes, we will inform you via email or a notice on our website.

11. Contact and complaints

For questions, comments, or complaints regarding these privacy terms or our data processing, please contact:

Danqsoft
E-mail: info@danqsoft.com

You have the right to lodge a complaint with a supervisory authority, such as the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl)

Danqsoft is committed to ensuring your privacy and complying with the GDPR. Thank you for your trust in our services.